[{"data":1,"prerenderedAt":55},["ShallowReactive",2],{"doc:\u002Fgetting-started\u002Fsupport":3},{"page":4,"toc":52},{"path":5,"title":6,"description":7,"blocks":8},"\u002Fgetting-started\u002Fsupport","Corrections & support","How to submit an IP geolocation or VPN correction and how to reach the IPScope engineering team.",[9,12,17,19,24,26,29],{"type":10,"text":11},"p","Questions, bug reports, and architecture inquiries go directly to [contact@ipscope.io](mailto:contact@ipscope.io), where an engineer answers every message.",{"type":13,"level":14,"text":15,"id":16},"heading",2,"Submitting an IP geolocation or VPN correction","submitting-an-ip-geolocation-or-vpn-correction",{"type":10,"text":18},"You can submit corrections programmatically via [`POST \u002Fv1\u002Ffeedback`](\u002Fapi-reference\u002Fendpoints\u002Fmeta) or by emailing [abuse@ipscope.io](mailto:abuse@ipscope.io).",{"type":20,"items":21},"list",[22,23],"**False-positive VPN \u002F proxy report**: include the IP address or CIDR prefix, ASN, and confirmation that the address belongs to an end-user access network.","**Geolocation update (RFC 8805 geofeed)**: include the CIDR prefix, two-letter ISO country code, subdivision, city, and a link to your published RFC 8805 CSV geofeed if available.",{"type":10,"text":25},"Verified corrections are included in the next nightly dataset build and propagate to both the REST API and downloadable database artifacts automatically.",{"type":13,"level":14,"text":27,"id":28}," Contacts","contacts",{"type":30,"columns":31,"rows":35},"table",[32,33,34],"Channel","Address \u002F Endpoint","Use for",[36,40,44,48],[37,38,39],"API endpoint","[`POST \u002Fv1\u002Ffeedback`](\u002Fapi-reference\u002Fendpoints\u002Fmeta)","Automated geolocation & VPN false-positive submissions",[41,42,43],"Data & geofeed inbox","[abuse@ipscope.io](mailto:abuse@ipscope.io)","Operator RFC 8805 geofeeds and routing corrections",[45,46,47],"Engineering support","[contact@ipscope.io](mailto:contact@ipscope.io)","API integration, SDK questions, and custom database licensing",[49,50,51],"Client console","[https:\u002F\u002Fdashboard.ipscope.io](https:\u002F\u002Fdashboard.ipscope.io)","API keys, Prepaid Micro-USD Wallet, and database downloads",[53,54],{"id":16,"text":15,"level":14},{"id":28,"text":27,"level":14},1793226505456]